Privacy Policy

Effective Date: March 30, 2026

At Dine360, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services. By using Dine360, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

a) Business & Account Information

  • Name, email address, phone number
  • Business name, address, and details
  • Login credentials

b) Operational Data

  • Orders, billing, and transaction data
  • Inventory and product data
  • Customer information entered into the system

c) Device & Usage Information

  • IP address
  • Browser type and device details
  • Usage activity within the platform

d) Payment Information

Payment details are processed via secure third-party payment providers. Dine360 does not store sensitive payment card details.

2. HOW WE USE YOUR INFORMATION

Provide and operate Dine360 services
Process transactions and manage orders
Improve system performance and user experience
Provide customer support
Send service updates, alerts, and notifications
Ensure security and prevent fraud

3. DATA STORAGE & SECURITY

We implement industry-standard security measures, including:

  • Secure cloud infrastructure
  • Data encryption
  • Access control
  • User authentication

While we strive to protect your data, no system is completely secure. Users are responsible for safeguarding their account credentials.

4. DATA SHARING

We do not sell your data.

We may share your data only with:

  • Trusted third-party service providers (e.g., payment gateways, integrations)
  • Delivery platforms and APIs (if enabled by you)
  • Legal authorities when required by law

5. THIRD-PARTY SERVICES

Dine360 may integrate with third-party services such as:

    Payment providersDelivery platformsExternal APIs

These services operate independently, and their privacy practices are governed by their own policies.

6. DATA RETENTION

We retain your data:

  • As long as your account is active
  • As required for legal, regulatory, or operational purposes

You may request deletion of your data by contacting us.

7. YOUR RIGHTS

Depending on applicable laws, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing

To exercise these rights, contact us at the details below.

8. COOKIES & TRACKING

We may use cookies and similar technologies to:

  • Improve user experience
  • Analyze usage patterns
  • Enhance platform performance

You can control cookie settings through your browser.

9. CHILDREN’S PRIVACY

Dine360 is not intended for use by individuals under the age of 18.

We do not knowingly collect personal data from children.

10. INTERNATIONAL DATA TRANSFERS

If you access Dine360 from outside India, your data may be processed and stored in locations where our servers are hosted.

By using our services, you consent to such transfers.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Continued use of Dine360 means you accept the updated policy.

12. CONTACT US

If you have any questions about this Privacy Policy or your data, contact us: